Tips on how to be a good landlord

Being a landlord isn’t just about collecting rent and kicking back—it’s about keeping your tenants happy and your property in top shape.

Think of it as a mix of being a good neighbour, a handyman on call, and a savvy business owner all rolled into one. Sure, it comes with its challenges, but with the right approach, you can make the experience rewarding for both you and your tenants.

After all, happy tenants are more likely to take care of your property and stick around longer. So, let’s dive into what it takes to be a great landlord—because who doesn’t want to be the landlord tenants brag about?

 1. Understanding legal obligations

Landlord-tenant laws

As a landlord in Western Australia, it’s essential to understand and comply with the Residential Tenancies Act 1987. This legislation outlines your responsibilities, including providing a safe and habitable property, conducting regular maintenance, and adhering to the terms set in the lease agreement. You’re also required to provide tenants with a copy of the “Schedule 2 – Information for Tenants“, which details their rights and duties.

Fair housing regulations

Landlords must treat all tenants fairly and without discrimination. This means following anti-discrimination laws, which prohibit discrimination based on race, gender, religion, disability, or other protected characteristics. Ensuring fair treatment not only complies with legal standards but also fosters a positive landlord-tenant relationship.

Staying informed on legal updates

The rental landscape in WA is evolving, with recent WA rent reforms affecting everything from rent increases (now limited to once every 12 months) to the handling of security bonds. It’s crucial to stay updated on these changes to ensure you remain compliant and can manage your property effectively. Keeping informed helps you avoid legal issues and supports smoother interactions with tenants.

2. Have clear and open communication

Setting expectations

Establishing clear communication channels from the outset is key to a successful landlord-tenant relationship. From the moment the lease is signed, make sure your tenants know how and when they can reach you. Whether it’s by phone, email, or in-person, having a designated method of communication ensures that tenants feel supported and know where to go when issues arise.

Addressing issues promptly

One of the most important aspects of being a good landlord is responding to maintenance requests or concerns in a timely manner. Prompt responses not only keep the property in good condition but also build trust with your tenants. Whether it’s a small repair or a more significant issue, showing that you’re attentive and responsive can make tenants feel valued and respected.

3. Maintaining the property

Regular inspections

Conducting routine inspections is crucial for maintaining your property’s condition and ensuring your tenants are living in a safe environment. Regular inspections—which typically occur every three to six months—allow you to catch any potential issues early, such as minor leaks, wear and tear, or safety hazards.

These inspections should be scheduled in advance with proper notice given to tenants, as required by WA law.

Proactive maintenance

Proactive maintenance is key to preventing minor issues from becoming major problems. Addressing repairs promptly not only keeps your property in good shape but also demonstrates to tenants that you care about their living conditions.

Regular maintenance helps avoid costly repairs down the line and keeps your property attractive to current and future tenants.

4. Being fair and respectful to your tenant

Respecting tenant privacy

Maintaining tenant privacy is essential to a good landlord-tenant relationship. In Western Australia, landlords must provide proper notice—typically 24 to 72 hours—before entering a rental property, unless it’s an emergency. This respect for privacy helps build trust and ensures tenants feel comfortable in their home.

Fair rent pricing

Setting rent prices that are competitive yet fair is crucial. In WA, landlords can increase rent no more than once every 12 months, and must give tenants at least 60 days’ notice before any increase.

To ensure your rent pricing is fair, compare your property with similar rentals in the area, considering factors like location, property condition, and market demand. Fair pricing not only keeps tenants satisfied but also reduces turnover, helping you maintain a steady rental income.

Conflict resolution

Resolving disputes effectively is a hallmark of a good landlord. Whether it’s a disagreement over maintenance issues or a dispute about rent increases, approach the situation with an open mind and a willingness to find a solution that works for both parties. If conflicts escalate, consider using mediation services before resorting to legal action. This approach helps maintain a positive relationship with your tenants and avoids unnecessary stress.

5. Offering flexibility and understandance

Putting yourself in your tenant’s shoes

Being a good landlord means recognising that each tenant’s situation is unique. Flexibility with lease terms can go a long way in building a positive relationship. Understanding your tenant’s needs and being willing to adapt can lead to longer tenancies and a more cooperative living environment.

Dealing with late payments

When tenants face financial difficulties and struggle to make rent payments on time, approaching the situation with empathy is crucial. Instead of immediately imposing penalties, consider offering solutions like payment plans or a short-term rent reduction. This approach not only helps tenants manage their financial situation but also fosters loyalty and goodwill, reducing the likelihood of turnover and ensuring a stable rental income in the long run.

Take the stress out of property management

Being a good landlord isn’t always easy—it requires juggling legal obligations, maintaining the property, and managing relationships with tenants. While it can be rewarding, it also comes with its fair share of challenges.

If you’re finding the demands of being a landlord overwhelming, or simply want to ensure your property is in good hands, professional property management in Perth can make all the difference.

Here at Semple Property Group, we handle everything from tenant communication to maintenance, allowing you to enjoy the benefits of your investment without the day-to-day stress. Let us take care of the details so you can focus on the bigger picture.